Capturing a high-quality image is essential. To achieve optimal results, experiment with various lighting conditions and consider positioning your passport or license further away from the camera for a clearer shot.
Tips:
Ensure that when you capture the image of your passport, you direct your focus exclusively on the page that displays your Photo ID, positioning it horizontally for clarity.
Avoid capturing any adjacent pages, as shown in the examples below:
When photographing your Driving Licence, focus solely on the page that features your Photo ID, making sure it is positioned horizontally for maximum clarity.
Avoid submitting images that are oriented vertically, as this can cause the upload to fail.
If you notice any inaccuracies in your image, you can easily make manual corrections right after capturing the photo.
If you need any further assistance with this process please email our Support team at support@valid8me.com