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Help Centre
  • Go to valid8me.com
  • Contact us
  • Go to Customer Portal
FAQs
  • Your Onboarding Portal
    • Product/Service Configuration
    • Form Templates Configuration
    • Sourcing Documents
    • My Work
    • Task Manager
    • Vault Hub
    • Outbound
    • Notifications
    • Reporting
    • Rules Library
    • Settings
    • Your Profile & Settings
  • My Digital Identity Vault
    • Individual Vault
    • Corporate / Company Vault
  • FAQs
    • Onboarding Portal
    • Digital Identity Vault
  • Securities Lending
    • Borrower Portal
    • Lender Portal
      Back to home
      1. Help Centre
      2. FAQs
      • Your Onboarding Portal
        • Product/Service Configuration
        • Form Templates Configuration
        • Sourcing Documents
        • My Work
        • Task Manager
        • Vault Hub
        • Outbound
        • Notifications
        • Reporting
        • Rules Library
        • Settings
        • Your Profile & Settings
      • My Digital Identity Vault
        • Individual Vault
        • Corporate / Company Vault
      • FAQs
        • Onboarding Portal
        • Digital Identity Vault
      • Securities Lending
        • Borrower Portal
        • Lender Portal

      FAQs

      Some of the more frequently asked questions for both sourcing and storing documents.

      Onboarding Portal

      • How to change/reset my valid8Me onboarding account password?
      • What is the recommended screen size when using valid8Me?

      Digital Identity Vault

      • How do I revoke access to my documents?
      • Where is the data stored?
      • Where can I see who has access to my documents - Individual
      • If my phone is stolen, are my documents at risk?
      • When I use the share option in the valid8Me app, what does the company I'm sharing with receive?
      • A company has advised they have sent a connection request. I can't see it on my actions page.
      • What happens when I revoke my documents, are they immediately deleted?
      • How will I know if a company requests a document from me?
      See more
      company logo
      valid8Me Help Centre
      • Go to valid8me.com
      • Contact us
      • Go to Customer Portal