Help Centre
Go to valid8me.com
Contact us
Go to Customer Portal
Sign in
FAQs
Your Onboarding Portal
Sourcing Documents
My Work
Vault Hub
Outbound
Reporting
Configuration
Rules Library
Onboarding Portal Users
Technical Documentation
Task Manager
My Digital Identity Vault
Individual Vault
Corporate / Company Vault
FAQs
Onboarding Portal
Digital Identity Vault
Back to home
Help Centre
FAQs
Your Onboarding Portal
Sourcing Documents
My Work
Vault Hub
Outbound
Reporting
Configuration
Rules Library
Onboarding Portal Users
Technical Documentation
Task Manager
My Digital Identity Vault
Individual Vault
Corporate / Company Vault
FAQs
Onboarding Portal
Digital Identity Vault
FAQs
Some of the more frequently asked questions for both sourcing and storing documents.
Onboarding Portal
How to change/reset my valid8Me onboarding account password?
What is the recommended screen size when using valid8Me?
Digital Identity Vault
How do I revoke access to my documents?
Where is the data stored?
Where can I see who has access to my documents - Individual
What happens if my phone is stolen? Are my documents at risk?
When I use the share option in the valid8Me app, what does the company I'm sharing with receive?
A company has advised they have sent a connection request. I can't see it on my actions page.
What happens when I revoke my documents, are they immediately deleted?
How will I know if a company requests a document from me?
See more