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Help Centre
My Digital Identity Vault
Your Onboarding Portal
Sourcing Documents
My Work
Vault Hub
Outbound
Reporting
Configuration
Rules Library
Onboarding Portal Users
Technical Documentation
Task Manager
My Digital Identity Vault
Individual Vault
Corporate / Company Vault
FAQs
Onboarding Portal
Digital Identity Vault
My Digital Identity Vault
Everything you need to know about storing and sharing documents in your vault.
Individual Vault
You have received an invite from a company to be an Authorised Representative
Accepting a Connection Request on the Mobile App - Individual
Setting up your Individual Client Portal
How do I change my personal details on the app?
How do I change my password?
How do I upload more documents?
How do I share my documents with others?
How do I check who my documents are shared with?
Where can I see who has access to my documents - Corporate
How do I revoke a document?
How do I connect with an onboarding company to share documents?
When I'm connecting with an onboarding company to share documents, how do I select which documents to share?
How do I search for more companies to connect with?
How do I make my account more secure?
Why does valid8Me say that it cannot find any text on my passport/driving license?
Why is valid8Me not recognizing some of the details on my passport or driving license?
Why is valid8Me populating my details incorrectly when upload my passport/license?
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Corporate / Company Vault
As a 3rd Party Admin or Controller, I have received a request to share documents on behalf of my company or a company I represent.
Accepting a Request to Share Documents for Your Company
Accepting a Connection Request on the Mobile App - Corporate
How to invite an authorised representative to your corporate vault using the mobile app
How do I add an authorised representative on the customer desktop portal?
Accepting an invitation request to be an Authorised Representative on a mobile app
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