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My Digital Identity Vault
Getting Started
Your Onboarding Portal - Getting Started
Customer Onboarding
Corporate / Business User
Personal / Individual User
Mobile App - Introduction
Your Onboarding Portal
Onboarding Portal Users
Outbound Requests
Form Templates
Reporting
System Configuration
Technical Documentation
Sourcing Documents
Products / Services
Connection Requests / Sourcing Documents
Local / Offline Vaults
Reviewing Documents
Vault Manager
Document Forensic Checks
Risk Assessment
My Digital Identity Vault
Individual Vault
Corporate / Company Vault
FAQs
FAQs
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Help Centre
My Digital Identity Vault
Getting Started
Your Onboarding Portal - Getting Started
Customer Onboarding
Corporate / Business User
Personal / Individual User
Mobile App - Introduction
Your Onboarding Portal
Onboarding Portal Users
Outbound Requests
Form Templates
Reporting
System Configuration
Technical Documentation
Sourcing Documents
Products / Services
Connection Requests / Sourcing Documents
Local / Offline Vaults
Reviewing Documents
Vault Manager
Document Forensic Checks
Risk Assessment
My Digital Identity Vault
Individual Vault
Corporate / Company Vault
FAQs
FAQs
My Digital Identity Vault
Everything you need to know about storing and sharing your documents as an individual or a company.
Individual Vault
Accepting a Connection Request on the Mobile App - Individual
Where can I view my uploaded documents?
Setting up your Individual Customer Portal
How do I change my personal details on the app?
How do I change my password?
How do I upload more documents?
How do I share my documents with others?
How do I check who my documents are shared with?
Where can I see who has access to my documents - Corporate
How do I revoke a document?
How do I connect with an onboarding company to share documents?
When I'm connecting with an onboarding company to share documents, how do I select which documents to share?
How do I search for more companies to connect with?
How do I make my account more secure?
Why does valid8Me say that it cannot find any text on my passport/driving license?
Why is valid8Me not recognizing some of the details on my passport or driving license?
Why is valid8Me populating my details incorrectly when upload my passport/license?
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Corporate / Company Vault
Setting up your Corporate Customer Portal
Accepting a Connection Request on the Mobile App - Corporate
How to add a local Authorised Representative to the valid8Me mobile app
How to invite an authorised representative to your corporate vault on the mobile app?
How do I add an authorised representative on the customer desktop portal?
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FAQs
How will I know if a company requests a document from me?
How do I revoke access to my documents?
Where can I see who has access to my documents - Individual
What happens when I revoke my documents, are they immediately deleted?
A company has advised they have sent a connection request. I can't see it on my actions page.
What happens if my phone is stolen? Are my documents at risk?
When I use the share option in the valid8Me app, what does the company I'm sharing with receive?
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